The design process is outlined below, but first determine what rooms need design assistance or whether it's the whole house.
Our Design Services can be used for outdoor spaces & outdoor furniture as well.
Step One: To start the process, we will request that you send via email all the necessary information to get things underway - including but not limited to the room dimensions/floor plan, location of doorways, cased openings, windows, plus the ceiling height. Photos of the room(s). Providing the flooring finish and wall colors in the space is super helpful. If these are changing, we can assist with that. Please include your desired style: mix of traditional/coastal - eclectic coastal, etc., the colors you like: navy and white/aquas and tans, as well what pieces you need. Please let us know what rooms need addressing or if it is the whole house - inside & out. We prefer that you provide a room x room or overall budget for the home. If you also have inspiration images you wish to send, please do so.
Step Two: With the information provided, you will receive via email electronic concept boards with suggested pieces and selection/options for items that work with not only the scale of the space, but are aesthetically pleasing to you. You will also receive floor plans with some seating/furniture layouts.At this time, samples, if applicable, are sent for approval. The concepts will be modified to suit your needs and aesthetic.
Step Three: With responses/decisions to the selection options, there will be final concept boards, final floor plans with select furnishings outlined and final selections for approval. An estimate is sent including the shipping fees and the full amount is due to process an order.
Once an order is placed, lead times are provided by manufacturers. Shipping will be coordinated closer to the completion date for custom pieces to be delivered to your home by us or by others depending on the location of the home.
ACCESS TO THE HOUSE/CONDO/APARTMENT:
Please note that with remote design services, the customer must confirm that there is accessibility into the entrance of the home, condo, apartment for large furnishings. If stairs or an elevator is involved, the pieces ordered need to be able to fit in a stairwell or elevator prior to reaching the suite/unit. Our Boat House is not responsible for measurements by others or oversized furnishings not fitting.
To participate in the Design Program, we require a minimal design fee per room and the fee(s) goes toward your purchases, so essentially it's a deposit commitment to the project. The fee is $500 per room. Open areas such as a kitchen into a great room count as one space.
TERMS OF DESIGN SERVICES: A non-refundable retainer fee of $500 shall be charged per room/space as part of our Design service agreement. Each $500 retainer is credited back with a minimum purchase of $5000. All Design Discounts & Retainers must be used within ninety (90) calendar days upon payment of Design Appointment and are no longer valid after that time. Showroom / Warehouse stock items are excluded from discounts. Up to two design revisions are included in the $500 retainer. Additional revisions , if requested by the Client, will be billed at $125 per hour.
If the home is not a primary residence where someone is not there full-time, there needs to be a plan established by the homeowner for receiving goods/pieces of furniture. Items from the order will arrive at staggered times due to stock status, so if this is not a full-time residence, we can ship all your items to a local receiving company in your area scheduled by the homeowner. If you need help finding a receiver, we can assist, but the delivery/set up by a receiver is coordinated by you, the customer. Our Boat House will coordinate the items from your order being shipped to the commercial/residential receiver. From there, the client is responsible for coordinating/funding their final delivery with said receiver.