Care, Cleaning & Maintenance

How to care for your purchases.

  • Slipcover Fabric Care
  • Bedding Fabric Care
  • Wood/Teak Furniture Care
  • Indoor/Outdoor Rug Care
  • Wool Rug Care
  • Aluminum Fixture Care
  • Brass Fixture Care

Care and Cleaning for Slipcovers

General Slipcover Care

  • Vacuum or brush regularly (monthly)
  • Protect from direct sunlight, which may cause fading 
  • Dab spills immediately with a clean, dry white cloth. Then, if needed, see below for further spot cleaning information.
  • Do not remove cushion or pillow casings for separate cleaning, as this may cause a slight color change in the fabric. 

Machine Washable Slipcovers

These guidelines are only for slipcovers with a *MW cleaning code, if you choose to forgo professional in-home cleaning. Not recommended if your slipcover has contrast welt.

  • Wash in a triple size, front load washer; cold water, mild detergent.
  • Dry in a triple-load dryer on Air or Low until slightly damp.
  • Return slightly damp slipcover to the base to finish drying.
  • Do not line dry because fabric may stretch. Do not store slightly damp.
  • Finish drying on base before storage.

For cleaning occasional spots or stains, see Care Instructions “Spot” code on label below for type of cleaner that can be used. 

-S = Solvent: Use only a water-free, dry cleaning solvent. 

-W = Water: Use only a water-free, dry cleaning solvent. 

-WS = Water or Solvent: Use either a water or solvent based upholstery cleaner. 

-X = Do Not Use an water or solvent based cleaner. Vacuum or brush only. 


If a type of cleaner is advised, pretest a small, inconspicuous area before proceeding. Do not overwet. Rub gently, don’t scrub. 

Cleaning Codes

For cleaning occasional spots or stains, see Care Instructions “Spot” code on label below for type of cleaner that can be used. 

-S = Solvent: Use only a water-free, dry cleaning solvent. 

-W = Water: Use only a water-free, dry cleaning solvent. 

-WS = Water or Solvent: Use either a water or solvent based upholstery cleaner. 

-X = Do Not Use an water or solvent based cleaner. Vacuum or brush only. 

If a type of cleaner is advised, pretest a small, inconspicuous area before proceeding. Do not overwet. Rub gently, don’t scrub. 

Overall Codes

For thorough cleaning, we recommend a professional in-home upholstery cleaning service to clean slipcovers on the base. 


See Care Instructions “Sic” code on label below: 

-P = Professional Furniture Clean Only 

-*DC = Dry Cleanable Slipcover. If you choose, slipcover can be taken to a reputable dry cleaner with slipcover experience. 

*MW = Machine washable slipcover. If you choose, slipcover can be machine washed or dry-cleaned. More details below. 

X = Do Not Use any type of cleaner. Vacuum or brush only. Clean all pieces at once to avoid color variation between pieces. 

-W = Water: Use only a water-free, dry cleaning solvent. 

-WS = Water or Solvent: Use either a water or solvent based upholstery cleaner. 

-X = Do Not Use an water or solvent based cleaner. Vacuum or brush only. 


If a type of cleaner is advised, pretest a small, inconspicuous area before proceeding. Do not overwet. Rub gently, don’t scrub. 

BEDDING CARE

Care Instructions by Material

Cotton Bedding: Machine wash cold. Do not bleach. Tumble dry low. Warm iron if needed.

Linen Bedding: Machine wash cold separately, gentle cycle. Do not bleach. Tumble dry low. Warm iron if needed.

Matelasse Covers: Machine wash cold with like colors. Do not bleach. Tumble dry low. Due to texture, do not iron.

Patterned or Dyed: Hand or Machine wash separately in cold water. Line dry. Cool iron if needed. Do not bleach.

Lyocell or Tencel Bedding: Machine wash cold, separately, on gentle cycle. Tumble dry low. Warm iron if needed.

TEAK CARE

Tips for keeping Teak Beautiful

Teak will take seasonal upkeep and maintenance. Dust and dirt can collect on your outdoor teak furniture which can be cleaned. Depending on your environment cleaning needs to be done every 3-6 months. Cleaning teak regularly will help prevent mildew build-up and potential discoloration. Our Natural Teak furniture can be cleaned and refreshed with mild soap and water, and with our teak cleaning and maintenance products.

TIPS FOR CLEANING

For everyday cleaning use mild soap and a soft cloth. Harsh cleaners can remove the finish on Oyster Teak. Make sure to use a soft plastic brush as metal brushes can scratch and damage the teak’s surface and finish. 

Make sure to use a soft plastic brush as metal brushes can scratch and damage the teak’s surface. Do NOT use our Teak Cleaner and Teak Protector on Oyster Teak as they will ruin the finish.

As for Natural Teak, the Teak Shield can be used to prevent water, moisture and food stains from penetrating into the finish of Oyster Teak. A degree of natural oil in the product is needed before application, so please be sure to allow new products to sit outdoors for two weeks before use.

In high altitude, low-temperature environments oyster teak finish can develop rough patches. Lightly sand down these areas, but do not use power sanding tools or pressure washing tools as the heat may cause dark marks on the wood and will remove the finish on oyster teak.

Because this is an organic material, the original appearance and maturing of color will be unique to each item and when exposed to the elements, will begin to gray or silver over time, caused by the loss of natural oils in the wood. This is a normal process and we offer this as a finished ‘look’ in our oyster teak finish.

RUG CARE BY MATERIAL

Outdoor Rugs

Care & Cleaning

Regular vacuuming and the occasional gentle shake should keep your rug in shipshape condition. For P.E.T. washable rugs, spot clean with soapy water and rinse, or spray with a hose. Do not bleach. Do not machine wash or dry. Hose your rug down right on your deck or patio. For stubborn stains, use your favorite earth-friendly dish soap and a brush to gently scrub dirty spots. Rinse the rug with clean water and leave it outside to dry in the sun. Drape over a rail or lay flat.

Cotton Rugs

Care & Cleaning

Regular vacuuming and the occasional gentle shake should keep your rug in shipshape condition. Small woven cotton rugs may be hand washed gently in cold water. For large woven cotton area rugs, we recommend professional cleaning only. Do not machine wash, bleach, or tumble dry. Due to the specific weave of this rug, we recommend using a soft vacuum brush for cleaning. Using the standard brush head on your vacuum may cause pulls, pilling, and damage to your rug due to the abrasiveness of the brush. If possible, turn the brush setting off on your vacuum before use, or set the beater bar at the setting farthest away from the rug so there is no abrasion. Using the upholstery attachment to vacuum may also help prolong the life of your rug.

Wool Rugs

Care & Cleaning

Step 1: Vacuum regularly. When vacuuming, set vacuum so that the brush is the furthest away from the surface of the carpet. Step 2: For spot cleaning, immediately blot (do not rub) spills with white paper towels or a clean white absorbent cloth. Scoop up solids. If a cleaner must be used, test a small area before applying to the entire stain. Blot up the spill with a blotting motion and then rinse with clear water on a clean cloth. Do not over saturate with water. Step 3: We recommend annual professional cleaning.

Jute or Sisal

Care & Cleaning

Jute: Regular vacuuming and the occasional gentle shake should keep your rug in shipshape condition. When vacuuming, always use the standard floor head; never use the rotating brush. Dry spots can be removed by scraping carefully towards the middle of the spot. Do not rub wet spots; simply absorb with paper towels, and clean with a damp cloth and mild detergent. Professional cleaning is recommended when needed. For indoor use only. Flammable: should not be used near a source of ignition. Avoid placing in direct sunlight to prevent fading. Sisal: Regular vacuuming and rotation should keep your rug in shipshape condition. When vacuuming, always use the standard floorhead; never use the rotating brush. Dry spots can be removed by scraping carefully from the outer edges toward the middle of the spot. Do not rub wet spots; simply blot with paper towels, and clean with a damp cloth and mild detergent. Professional cleaning is recommended when needed. For indoor and enclosed porch use only. Flammable; should not be used near source of ignition.