Carmel 79" Slipcovered Sofa 2/2
Shipping & Delivery Options
OBH Shipping Details & More...
At Our Boat House we aim to please! Our goal is to get your product to you just as quickly as possible. That being said we have curated a collection from hundreds of sources from around the world so sometimes it's not as simple as it might seem. Below are details about shipping based on your product selection. Please review and feel free to reach out to us with any further questions you might have.
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification informing you of shipping timeframe and then again once your order has shipped. Due to Covid we are experiencing delays in manufacturing time and shipping time. Please understand that we are doing our best under the circumstances and we will keep you informed as the order moves through the process. We appreciate your patience.
Domestic Shipping Rates and Estimates
For calculated standard shipping rates(curbside): Shipping charges run approximately 10% of your order and will be calculated and displayed at checkout. Standard shipping covers commercial and residential addresses and the product is delivered to your curbside.
For calculated shipping rates(Threshold): Shipping charges run approximately 12% of your order and will be quoted upon request. Please email email@example.com or simply add a note on your order that you would like to receive quotes for threshold delivery.
For expedited UPS shipping rates: We are happy to offer you the options of expedited shipping for items that are sent UPS. Please email firstname.lastname@example.org or simply add a note on your order that you would like to receive quotes for next day, 2nd day or other expedited delivery.
For expedited Freight shipping rates: We are happy to offer you the options of expedited shipping for items that are sent standard freight. Please email email@example.com or simply add a note on your order that you would like to receive quotes for expedited delivery. Please note that freight items always ship faster to commercial addresses if you have that option available to you.
White glove delivery: This delivery method includes bringing the items into your home, unpackaging and removing the packaging debris. We offer the option to have your items delivered white glove. Please email firstname.lastname@example.org or simply add a note on your order that you would like to receive a quote for white glove delivery. .We will provide you a quote based on the item and your delivery address which would require your approval and payment prior to shipping. White glove typically runs $300-$500 depending on the item-weight & size and the delivery address and specifications.
For white glove delivery of slipcovered furniture: We offer a flat rate of $129-$199, depending on the piece, shipping within the continental U.S.
We offer free White glove delivery for 3 or more slipcovered seating pieces from the same collection.
We offer free shipping for bedding and pillows.
White Glove Delivery service typically take 1-2 weeks to deliver once picked up from the manufacturer.
Expedited shipping is available and quoted on a case by case basis.
Delivery to locations that require ferry transport will be quoted on an as needed basis.
Local Delivery: We offer local delivery, 30 mile radius from the showroom, at a flat rate of $125-$195, depending on the piece and delivery specifications.
In Store Pickup: We offer a 5% discount on shipping fees for in-store pickup.
How do I check the status of my order?
For items that ship UPS(less than 50 lbs and xxx): When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at thecrew@OurBoatHouse.com with your name and order number, and we will look into it for you.
For items that ship standard freight(more than 50 lbs and xxx): When your order has shipped, you will receive an email notification from us which will include the shipper information, Bill of Laden and estimated delivery date. If you haven’t received your order within 3 days of estimated delivery date, please contact us at thecrew@OurBoatHouse.com with your name and order number, and we will look into it for you.
For items shipping White Glove Delivery: When your order has been picked up from the manufacturer, you will receive an email notification from us which will include the shipper information, Bill of Laden and estimated delivery date. Once the order is received at the local dispatch center the center will call you to schedule an appointment for the delivery.
Frequently Asked Questions:
What if I am not ready to receive my delivery? Many times there is a need to delay delivery due to schedule issues, construction delays, etc. When this occurs we can hold your items in storage for up to a month. Anything over a months time would require an additional fee for storage.
Can the delivery people remove my old furniture: Unfortunately the delivery service is not able to accommodate removing existing items from the home. Please coordinate with a local donation center, mover or consignment shop to arrange for removal of existing furniture.
What if my item arrives damaged: We have sourced the best shippers in the industry so this is unlikely. In the event that your item does arrive damaged please note the damage of the item and the packaging before the driver leaves if possible. Take pictures, both close up and at a distance of the damage and email them to email@example.com with as many details that help describe the issue. We will contact the manufacturer and come up with a resolution as quickly as possible. Please be patient as we have to go through the proper steps to determine if the damage was caused during shipping or at the manufacturing stage in order to take the next step in resolving the problem for you.
Estimated Shipping Rates and Delivery Times
Below are estimates only to provide an understanding of roughly what the estimated time frames and pricing options are for the different shipping options. Once your order is received you will receive an email within 3-5 days with the more accurate estimated ship date for the items you purchased.
Estimated Shipping Time
10% of order value
8% of order value
12% of order value
9% of order value
White Glove Delivery
10% of order plus $100-$300
White Glove Delivery-Slipcovered Chair
White Glove Delivery-Slipcovered Sofa/Chaise/Sectional Pieces
White Glove Delivery-Slipcovered Sleeper
White Glove Delivery
QUESTIONS & ANSWERSAsk a Question
How long does it take to get a slipcovered sofa after you place the order?
Hello. So long as the fabric selected is in stock, the lead time on this piece is 4-6 weeks plus shipping, due to issues with COVID - we are experiencing an additional 4 to 6 weeks.
Why Buy from Our Boat House
Family Owned & Operated
There are many reasons to buy from Our Boat House. For starters, we offer custom-made products like our signature pieces; slipcovered sofas and chairs that are manufactured in the USA with eco-friendly materials. We feel, buying products made in the USA is vital for today's global economy. With the help of technology, consumers have access to even more products with easier methods and many options when it comes to purchasing than they have ever had before.
At Our Boat House, when you purchase from our seating collections, know that you are buying American made products. With these purchases, you create jobs for US factories and in turn, these manufacturing plant jobs create even more jobs for the US economy. Beyond American manufacturing, there is the added bonus of environmentally friendly/green products. We have an extensive array of reclaimed woods, recycled materials, organic fabrics, sustainably sourced wood for furniture and more.Find the perfect balance of both beauty and comfort with any of our slipcovered sofas, sectionals, chairs, ottomans and even headboards. Let's take a look into the many styles and designs of what it really means to be slipcovered. The Crew at Our Boat House pride themselves on being professional experts on all of our slipcovered collections - which is why we’ve outlined some common questions and inquiries about our amazingly versatile slipcovered products.
MADE IS U.SA.
A majority of our products are Made in America using eco-friendly, sustainably sourced materials and woods as well as some of the finest organic fabrics.
We provide extensive customer support and service over the phone, live chat or email. Questions about your order? Give us a call!
& FABRIC SELECTION
Our Selections are of the highest quality in today's marketplace. We use the finest textiles and fabrics for our custom seating pieces.
WHITE GLOVE DELIVERY
We offer in-home white glove delivery for an additional charge. This service includes bringing the furniture into the home and removing the packaging debris.
Old World rustic lanterns, authentic ship's lamps, vintage wooden oars or ship salvage. We are your source for all coastal finds, rare and unique.
FAQ - Frequently
Have question about a product, a fabric inquiry or looking for a particular piece but can't find it? We are happy to help. Call, Text or Click - 24/7