At Our Boat House we aim to please! Our goal is to get your product to you just as quickly as possible. That being said we have curated a collection from hundreds of sources from around the world so sometimes it's not as simple as it might seem. Below are details about shipping based on your product selection. Please review and feel free to reach out to us with any further questions you might have.
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification informing you of shipping timeframe and then again once your order has shipped. Due to Covid we are experiencing delays in manufacturing time and shipping time. Please understand that we are doing our best under the circumstances and we will keep you informed as the order moves through the process. We appreciate your patience.
For calculated standard shipping rates: Shipping charges run approximately 10% of your order and will be calculated and displayed at checkout. Standard shipping covers commercial and residential addresses and the product is delivered to your curbside.
For calculated threshold shipping rates: Shipping charges run approximately 12% of your order and will be quoted upon request. Please email firstname.lastname@example.org or simply add a note on your order that you would like to receive quotes for threshold delivery.
For expedited UPS shipping rates: We are happy to offer you the options of expedited shipping for items that are sent UPS. Please email email@example.com or simply add a note on your order that you would like to receive quotes for next day, 2nd day or other expedited delivery.
For expedited Freight shipping rates: We are happy to offer you the options of expedited shipping for items that are sent standard freight. Please email firstname.lastname@example.org or simply add a note on your order that you would like to receive quotes for expedited delivery. Please note that freight items always ship faster to commercial addresses if you have that option available to you.
White glove delivery: This delivery method includes bringing the items into your home, unpackaging and removing the packaging debris. We offer the option to have your items delivered white glove. Please email email@example.com or simply add a note on your order that you would like to receive a quote for white glove delivery. .We will provide you a quote based on the item and your delivery address which would require your approval and payment prior to shipping. White glove typically runs $300-$500 depending on the item-weight & size and the delivery address and specifications.
For white glove delivery of slipcovered furniture: We offer a flat rate of $129-$199, depending on the piece, shipping within the continental U.S.
We offer free White glove delivery for 3 or more slipcovered seating pieces from the same collection.
We offer free shipping for bedding and pillows.
White Glove Delivery service typically take 1-2 weeks to deliver once picked up from the manufacturer.
Expedited shipping is available and quoted on a case by case basis.
Delivery to locations that require ferry transport will be quoted on an as needed basis.
Local Delivery: We offer local delivery, 30 mile radius from the showroom, at a flat rate of $125-$195, depending on the piece and delivery specifications.
In Store Pickup: We offer a 5% discount on shipping for in-store pickup.
Below are estimates only to provide an understanding of roughly what the estimated time frames and pricing options are for the different shipping options. Once your order is received you will receive an email within 3-5 days with the more accurate estimated ship date for the items you purchased.
10% of order value
8% of order value
12% of order value
9% of order value
White Glove Delivery
10% of order plus $100-$300
White Glove Delivery-Slipcovered Chair
White Glove Delivery-Slipcovered Sofa/Chaise/Sectional Pieces
White Glove Delivery-Slipcovered Sleeper
White Glove Delivery-3 Slipcovered Seating pieces from the same collection
Free - No Charge!